The helpline is available 24 hours 7 days a week. Proda is an online identity verification and authentication system. For all other enquiries, including proda issues and hi.
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By creating an account you acknowledge the terms and conditions and that your document information will be checked with the issuer or official record holder. The ndis commission is changing the way we check the identity of providers that use our portals. You need to have a registered digital id to sign in or register a proda account.
Log in to manage your registration.
If you have already created your. You need a provider digital access (proda) account to access hpos as either an individual or an organisation. Once we have validated this information you will need to enter a second stage verification code that will be sent to your. It lets you securely access government online services.
You will need to login again to confirm that the correct person is still accessing this account. Provider digital accesschoose a login method See changing from proda to myid and ram. If your session has been inactive for more than 30 minutes but less than four hours you only.
To login you need to provide your username and password.
Find out more about digital id. Last updated 12 july 2025. Contact us call the my health record helpline on 1800 723 471, select option 2. Complete the following steps to log in or set up your access.
All providers and their employees who access ndis provider portals need to. Provider digital access (proda) is being replaced with myid and relationship authorisation manager (ram).
